E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. 0000017087 00000 n Aug 15, 2020 We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. Next, check to see if there is any damage to either end of your scooters charging cable. . There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. But some parents may balk at spending more than $100 on an electric scooter. Once you ensure the position is correct, gently slide the pack into the tiller. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. If you experience problems with any of these models of e-bike file a claim below. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Press J to jump to the feed. - Very dangerous as you can be cruising along and the motor completely shuts off. There are many possible reasons why your Gotrax hoverboard is not balancing. But when I press the throttle, nothing happens. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. How To Read A Gotrax Scooter Wiring Diagram | WIREGRAM hb```b``b`B uHGC@Z&yn)~v@P U I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN P]-zWi^3wXBK When you plug your charger into the wall, the indicator light will turn green. Listen or look back to see if the rear wheel is slowly spinning. All I've done is adjust the brake pads to prevent rubbing. Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. Gotrax scooter not charging? 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. It is possible to check the voltage of your battery using a voltmeter. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. These are as follows. If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! $799.00. This was fixed with the company sending a replacement tire. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Has seemingly chose to simply respond but not take action (i.e. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If all of them work normally, then you need a new charger. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. The tiller is constructed differently bc in the elite, the brake wire runs through the inside of the tiller, whereas in the xr and ultra, the brake wire runs on the outside of the tiller. Troubleshooting Your Ride - GOTRAX.com The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. In my case, when I got a new Gotrax scooter, it did work fine in the beginning. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. will respond to the email but the response itself is not helpful). Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. GoTrax G4 Review - Most Theft-Resistant Budget Scooter Ever Front tire making a very loud noise. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Pressing on button does not illuminate the display nor does the throttle have power. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? The difference is, these are much more fun! I requested a refund. E5 - Replace controller / replace entire product. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Choose from Same Day Delivery, Drive Up or Order Pickup. You can now turn your hoverboard back on.*. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Grab the new battery pack and ensure that your are installing the battery pack correctly. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. Update July 31: my gxl v2 is still riding well, I just pumped the tires up to 45 psi which greatly improved speed and rideability. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Did you find it helpful? 0000256654 00000 n error: I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. Gotrax is known for adapting its electric vehicles to the needs of consumers. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - Gotrax GXL Scooter Battery Pack Replacement - iFixit Here is a link to find the manual for your Gotrax hoverboard. There is no doubt that hoverboards are a popular and fun way to get around. Gotrax gxl v2 won't power on : r/ElectricScooters - reddit - Easy fix. Amazon.com: Gotrax Scooter Parts It will display all specifications more visibly. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . I continue to struggle with GOTRAX's customer support team. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. Back fender completely broken off, bottom screw plate snapped. Need help troubleshooting a scooter issue? This scooter is giving a E3 Error code and the manual simply states to replace the console. My GoTrax (about 5 months old) started acting weird today. . If your charger does not turn green when you plug it in, your problem may lie in your charger. The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. The key is to build your own vehicle with its own motor coil wire. There is no doubt that hoverboards are a popular and fun way to get around. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. Problem not solved. It is possible to check the voltage of your battery using a voltmeter. I cant find anyone who sells them including the gotrax website, acisneros0873 - The console on the scooter displays speed in MPH, battery life, and headlight. Down a hill I got up to 19 mph on the speedometer. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. In removed the old handle bar and battery and installed new one. You can now turn your hoverboard back on.*. This is telling you the charger is working. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. You feel the scooter lose power and your inertia throws you forward. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. 0000006755 00000 n As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Resolved through warranty, in the mail. Shop safe on GOTRAX Official website. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Home. Back wheel cover scraping tire. I am on the hook to pay for shipping to send back their poorly made products. If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. Easy Fix but time consuming. Easy fix but annoying. 0000001444 00000 n Yes, you read that right. Amazon.com: Customer reviews: Gotrax GKS Electric Scooter for Kids Age E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. This is an internal issue and the bike should be sent back for repair. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). If that doesn't work, email support. Grab the new battery pack and ensure that your are installing the battery pack correctly. Since battery indicator has 4 bars, easy to do the math. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more.