A new training programme was being rolled out. Learn more about PALS. the service is performing exceptionally well. The senior team demonstrated a significant focus on improving sepsis screening and treatment. The hospital staff tried to ensure that the individual needs and preferences of patients were met. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. Suspended ratings are being reviewed by us and will be published soon. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. We place some essential cookies on your device to make this website work. This included an extension of the Hospital Intervention Team to 12 hours each day and a planned increase of overnight mental health team availability. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Managers investigated incidents and shared lessons learned with the whole team and the wider service. This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. The service made it easy for people to give feedback. Other series are not available for consultation until 30 years from the last date of the document. there are some services which we cant rate, while some might be under appeal from the provider. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. The reason for these was not documented in most cases. East Sussex Healthcare NHS Trust. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Skip to Job Postings , Search We interviewed leaders to gain insight into the trusts leadership and governance model of the service. Patients and relatives told us that they were treated with dignity and compassion. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. It may be necessary to move you to a different bed in the same ward or to a different ward at varying times of the day or night. Learning from Morbidity and Mortality meetings needed further development. Your information helps us decide when, where and what to inspect. Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. Kings Drive, Eastbourne, East Sussex, BN21 2UD Signposting was not dementia friendly and did not accommodate visual deficit needs. Staff delivered patient care in line with evidence based care and best practice guidance. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Please give these to a nurse. This may not apply if you are coming in for day surgery or minor procedures, or in areas that require specialised care for example the cardiac unit and intensive care unit. There's no need for the service to take further action. Admissions. The Epic Health Research Network (EHRN) data show hospital admissions remaining below expected levels through at least April 9, 2021. The department performed similarly to or better than national averages in the Emergency Department Survey 2016 and between November 2016 and December 2017 in the time from arrival to initial assessment. Strong clear leadership seen, staff felt well managed and well led. Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. Provision for patients with mental health needs was variable. 27 January 2017. Data provided by the trust showed improvements in the implementation of the sepsis pathway. This included greater emphasis on evidence-based practice and training. Have you found an error with this catalogue description? Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY | The We observed clear referral pathways for patients who were displaying or had mental health conditions. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. Toiletries, including a hairbrush or comb, soap or a soap substitute, toothbrush, toothpaste or denture cleaner, and any shaving equipment needed. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. 05 November to 12 December 2019 During a routine inspection. Let us know. We observed staff following national best practice guidance in theatres. Bexhill On Sea, 6 June 2018. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ The trust rate of surgical site infections (SSIs) was better than the national average. Staff recognised and reported incidents and near misses. Matrons assistants support matrons with the clerical side of their job such as monitoring training compliance, collecting, and collating data for clinical audits. Eastbourne District General Hospital - Care Quality Commission - CQC Where healing starts andthe road to recovery begins. EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. Leaf Hospital, St. Annes Road, Eastbourne, East Sussex, BN21 2HW. We visited the telephone triage area and the community midwives office. Aurora East. 0300 131 4500, Bexhill Hospital In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Please speak to the nurse in charge of your care or area. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. The service had a vision for what it wanted to achieve and a strategy to turn it into action, developed with all relevant stakeholders. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. (877) 870-7012 to begin the admissions process. In most wards there is a bedside television, radio and telephone system called Hospedia. Further information about reducing the risk of falling while in hospital is available; please discuss this with your nurse. Conquest Hospital If you provide contact details, we will be in touch about your request within 10 working days. Money for the television and phone system by your bedside. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. Current mandatory and statutory training for nursing and medical staff did not meet trust targets. There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. Any women that developed complications during labour were transferred to the acute unit at Conquest Hospital. Managers monitored the effectiveness of the service and made sure staff were competent. Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. Staff knew where to access support and information. It is managed by the East Sussex Healthcare NHS Trust . Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Data collection takes place on one day each month and reported within monthly governance meetings. We found there was strong and clear leadership capacity and capability. Our rating of this service improved. 0300 131 4500, Provided and run by: / 50.7864829; 0.2697638. The incidence of both pressure damage and falls had shown a sustained improvement over time. How to get to Eastbourne Hospital by Bus or Train? This was a very significant improvement and meant that decisions about the care of complex patients were being made at the right level of seniority. Eastbourne District General Hospital - Departments and services There was a continuous improvement programme in place across administrative services that included health records. The trust had introduced an additional daily consultant shift, which meant consultant cover now met the RCEM requirements of at least 16 hours per day. Our rating of the service was good. Visiting times: 2.00pm - 8.00pm. If your medication is not in stock then you may be issued with a prescription to obtain from a pharmacy. Statistics A&E Attendances and Emergency Admissions - NHS England There were times still when patient records were not available for pre-assessment clinics and consultations. 192.com Business Directory - your top resource for finding Hospitals listings . The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. Eastbourne District General Hospital. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. They provided emotional support to patients, families and carers. Staff were aware of the duty of candour and gave patients honest information and support. The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. The midwifery led unit was closed from the 10 December 2021 until the 21 April 2022 due to staffing challenges. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD Alcohol or any illegal or non-prescription drugs. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. The service provided mandatory training in key skills to all staff and made sure everyone completed it. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. Some aspects of service planning were expanding to meet increased patient demand. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. Your friends and relatives will be able to call you directly (charges apply). There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. We understand that family members may wish to visit during meal times to help you eat, if this is needed. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. Eastbourne District General Hospital - Care Quality Commission - CQC Where a patient experiences disorientation we will aim to keep moves to a minimum. Third party children and adolescent mental health services did not accept assessments after 3pm. You will have a small locker next to your bed or chair for your personal possessions. Map and contact details. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. Large amounts of money or valuables, such as jewellery or electronic devices etc. The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. Seaford, Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. Over 98% of surgical patients would recommend the hospital. The nursing staffing levels had improved since our previous inspection visit in September 2014. Kings Drive, Eastbourne, East Sussex, BN21 2UD Where individuals needed support this was provided. Staff recognised incidents and reported them through the electronic reporting system. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. Only one new person was admitted yesterday. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS There were clear and effective processes for managing risk and performance. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. East Sussex alcohol harm reduction strategy 2021-2026 Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. We aim to accommodate all our patients in same sex wards. Call us today, 24/7, for a free, confidential assessment. Practice changed where required improvements were identified. We'd like to use additional cookies to remember your settings and understand how you use our services. They are standing by 24 hours a day, 7 days a week to take your call. Psychiatric Admission Answers: How to get into the Aurora Hospital in The service took account of children and young peoples individual needs and made it easy for people to give feedback. There remained gaps and inconsistencies in the quality and completion of patient records. Latest data is for the East Sussex Healthcare NHS Trust, which covers the DGH, Conquest and Bexhill Hospital. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . To begin the process, all you have to do is pick up the phone and call our Patient Services department. . In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. HE 55 St Mary's Hospital: admission and discharge registers; 1947-1957 . The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. This included no month in which patients were admitted, transferred or discharged within four hours of arrival. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. Please visit our Insurances Accepted page to learn more. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. 0300 131 4500, Eastbourne District General Hospital We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). The service only employed one play specialist to work cross-site. Medicines management had been added to the safety thermometer as an additional performance measure. There was a system in place to identify patients who might be a little confused and need careful support in decision making.The coloured butterfly markers allowed staff to differentiate these patients from those with more advanced dementia.The dental team provided exemplary planning of care for patients with learning difficulties who needed dental surgery. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. Each report covers findings for one service across multiple locations. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. The trust had been sent a letter by the Secretary of State congratulating them on being one of the most improved emergency departments nationally. Published Browser Support As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. There may be occasions when the only bed available is in a mixed sex area. 877.870.7012. Eastbourne: Care > Intermediate /after hospital care services The unit operated 24 hours a day for low risk mothers. 24/7 Patient Services Helpline (877) 870-7012, Aurora West 6015 W. Peoria Ave. Glendale, AZ 85302 Map. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. there are some services which we cant rate, while some might be under appeal from the provider. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. / 50.7864829; 0.2697638. Your hospital admission - East Sussex Healthcare NHS Trust Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. It has 22 beds and two operating theatres and 129 employees. Call us today, 24/7, for a free, confidential assessment . We appreciate your support in asking your friends and relatives to only visit during visiting times. We last inspected in October 2016 and rated urgent and emergency services as requires improvement overall. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. Give feedback on care at this service. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. 27 February 2020. Multidisciplinary working was apparent across a range of specialities within outpatients. To use this service you will need to buy a pre-paid card. Staff understood the services vision and values, and how to apply them in their work. They treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. Get alerts when we inspect. Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. of hospital observation status and an admissions process that is transparent and administratively simple. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. . We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. Clinical leadership on the unit was strong and supported staff development. However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. TN40 2DZ, In Records were clear, up-to-date, stored securely and easily available to all staff providing care. There were some issues with the structural maintenance of the hospital. Acute Admissions Limited Headquarters. The trust systems for the management of patient records were new and not yet fully embedded.Patient records had been moved off site and were retrieved when needed but staff reported some delays in this. Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. Let's make care better together. We saw dedicated areas for children in the main outpatient waiting areas. A robust governance system was being introduced. 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. Hospitals in Eastbourne - Business Directory - 192.com Records for patients with mental health needs required improvement to assure us of patient safety. AAA Team Home . Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our Our rating of the Eastbourne Midwife Unit was requires improvement. A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours.
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